ABOUT
PROJECTS
作品・
PROJECTS
Meta – Calibration feature for support agent
2023
Design
Web App
B2B
Designed and launched calibration feature for customer support agents to ensure fair quality reviews
Grab – PIN redesign & recovery
2021
Design
Mobile
Consumer-facing
Redesigned Grab PIN and launched a recovery flow to improve security, payments, and self-serve success
CargoMART Subscription model launch
2025
PM
Web App
SAAS
Transforming a free logistics booking platform into a revenue-generating SaaS product
Funding Societies – Investor mobile app
2019
Design
Mobile
Consumer Investing
Designed a mobile investing experience to help users manage and grow their P2P lending portfolio
MyRent – Peer-to-Peer rental platform
2019
Design
Mobile
Consumer Marketplace
Designed and launched a mobile marketplace enabling people to rent everyday items within their local community
關於・
ABOUT
Hello! I’m Youlanda
I’m a product designer with 10+ years of experience building user-centered digital products. I’m drawn to tech for good and interested in how AI is shaping the way we design and build.
At the moment...
I recently worked at CargoAi as a Product Manager, leading product strategy and cross-functional collaboration. The role strengthened my ability to think across business, engineering, and design.
Outside of work
I love spending time with my two cats, and dancing—especially pole dancing, which I also teach and perform. Movement keeps me grounded, creative, and connected to myself.
Designed with two cats watching over
Youlanda
ABOUT
PROJECTS
作品・
PROJECTS
Meta – Calibration feature for support agent
2023
Design
Web App
B2B
Designed and launched calibration feature for customer support agents to ensure fair quality reviews
Grab – PIN redesign & recovery
2021
Design
Mobile
Consumer-facing
Redesigned Grab PIN and launched a recovery flow to improve security, payments, and self-serve success
CargoMART Subscription model launch
2025
PM
Web App
SAAS
Transforming a free logistics booking platform into a revenue-generating SaaS product
Funding Societies – Investor mobile app
2019
Design
Mobile
Consumer Investing
Designed a mobile investing experience to help users manage and grow their P2P lending portfolio
MyRent – Peer-to-Peer rental platform
2019
Design
Mobile
Consumer Marketplace
Designed and launched a mobile marketplace enabling people to rent everyday items within their local community
關於・
ABOUT
Hello! I’m Youlanda
I’m a product designer with 10+ years of experience building user-centered digital products. I’m drawn to tech for good and interested in how AI is shaping the way we design and build.
At the moment...
I recently worked at CargoAi as a Product Manager, leading product strategy and cross-functional collaboration. The role strengthened my ability to think across business, engineering, and design.
Outside of work
I love spending time with my two cats, and dancing—especially pole dancing, which I also teach and perform. Movement keeps me grounded, creative, and connected to myself.
Dribbble
Designed with two cats watching over
Youlanda
ABOUT
PROJECTS
關於我・
ABOUT
作品・
PROJECTS
作品・
PROJECTS
Meta – Calibration feature for support agent
2023
Design
Web App
B2B
Designed and launched calibration feature for customer support agents to ensure fair quality reviews
Grab – PIN redesign & recovery
2021
Design
Mobile
Consumer-facing
Redesigned Grab PIN and launched a recovery flow to improve security, payments, and self-serve success
CargoMART Subscription model launch
2025
PM
Web App
SAAS
Transforming a free logistics booking platform into a revenue-generating SaaS product
Funding Societies – Investor mobile app
2019
Design
Mobile
Consumer Investing
Designed a mobile investing experience to help users manage and grow their P2P lending portfolio
MyRent – Peer-to-Peer rental platform
2019
Design
Mobile
Consumer Marketplace
Designed and launched a mobile marketplace enabling people to rent everyday items within their local community
關於・
ABOUT
Hello! I’m Youlanda
I’m a product designer with 10+ years of experience building user-centered digital products. I’m drawn to tech for good and interested in how AI is shaping the way we design and build.
At the moment...
I recently worked at CargoAi as a Product Manager, leading product strategy and cross-functional collaboration. The role strengthened my ability to think across business, engineering, and design.
Outside of work
I love spending time with my two cats, and dancing—especially pole dancing, which I also teach and perform. Movement keeps me grounded, creative, and connected to myself.
Dribbble
Designed with two cats watching over